We will invoice you at the end of each month. Accounts to be settled by the 20th of the next month. IE invoice dated January 31 has to be settled by or before February 20. Overdue invoices incur an overdue penalty (refer to contract)
Where applicable, mileage is charged at the current IRD rate of $0.70+gst/km for journeys over 30km round trip.
When you purchase tutorials from us and request an invoice, we will send the goods to you via DVD to the street address provided (no PO Box deliveries) plus the invoice We will send your order via NZ Couriers for NZ customers within 3 working days of placing the order. This package will have to be signed for. Payment terms are as above. If the goods are faulty we will happily exchange them for you, please return the DVD to us stating the nature of the fault and we will replace your order within three working days of receipt of returned goods.
Refunds: As you are purchasing electronic goods, we do not offer refunds, therefore please choose carefully when making your purchases. If you find that the goods sent to you are faulty we will gladly supply you with another copy. Simply contact us with your details, stating the nature of the fault and we will send out a replacement copy within three working days.
The purchase of any of our interactive tutorials entitles you to install a single copy of each tutorial on your servers for use by all users in your organisation. By purchasing this product you agree not to re-distribute the interactive tutorials in any other form including but not limited to electronic mail, facsimile, posting to a public website, or social network site. You also agree not to distribute any additional copies of the interactive tutorials to other third parties.
Failure to comply with these requirements will be regarded by the copyright holders as an infringement of copyright and may result in legal action against you.
When you book a workshop with us we will invoice you and the payment terms are as above. However, for late or last minute bookings you can pay by cheque or cash at the venue on the day.